Your order is important to us. If you have questions about your online order, please email us at [email protected] and we’ll get back to you with answers as soon as we can! Read below if you think you’ve lost your package.
Time & Costs
USA: We are shipping non=subscription orders with either priority, which usually arrive within 2 to 3 days, or with UPS if the shipping estimate shows the same 2 – 3 day delivery time. we ship subscription orders with first class. We do charge $5 for orders under $50 for shipping. Priority Express is available as well at checkout for an additional fee.
INTERNATIONAL: We do not ship internationally
FULFILMENT: Our d packages typically ship the same day if your order is placed during business hours and if the product is in stock; if your order is placed after business hours we will ship the following business day. You will receive an email after we ship with your tracking number. If you didn’t get an order confirmation email, please email us with inquiries at [email protected].
Help, I Didn’t Get My Package!
Here are some tips to help if you think your package may be missing:
1. Check your tracking number to see if it’s been delivered.
2. Contact your neighbors or your building manager to determine if it went to the wrong placeLook for a package from Ripon Naturals LLC
3. Call or visit your local post office or UPS with your tracking number, and see if they have any information.
4. Contact us at [email protected] with your order number, and we’ll help you out!